Contact information
🐾 Contact & Help — Chew You Later
We’re a small, dog-obsessed team (and yes… our dogs personally inspect the chews).
If something isn’t right, or you just have a question, we’re always happy to help.
💌 The fastest way to reach us
Email: hello@chewyoulater.com
We answer every message ourselves — no bots, no call centers.
Typical reply time:
• Monday–Friday: within 24 hours
• Weekends & holidays: within 48 hours
📦 Need help with an order?
Including this helps us fix things much faster:
• Order number
• Your dog’s name 🐶
• A short description (photos are super helpful!)
We can help with:
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delivery questions
-
damaged items
-
wrong box size
-
chew replacements
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subscription changes
🔁 Subscription help
You’re always in control.
You can:
• skip a delivery
• pause your box
• change your dog’s size
• upgrade or downgrade
• cancel anytime
If you can’t log in, just email us and we’ll take care of it for you.
🦴 Our Chew Happiness Promise
Dogs are picky — we totally understand.
If your dog doesn’t enjoy a chew, we’ll replace it with something better suited for them.
No need to return anything.
Just email us and tell us a little about your pup’s chewing style.
🩺 Safety & diet questions
If your dog has:
• allergies
• a sensitive stomach
• dental concerns
Please message us before ordering — we’ll customize your box to keep them safe and happy.
🤝 Partnerships & rescues
Shelters, rescue groups, and creators — we love working with fellow dog lovers.
📍 Mailing address
Chew You Later
12035 Slauson Avenue Unit G
Santa Monica, CA
90670
United States
(We’re an online business, so email is always the quickest way to reach us.)
A small note
Chew You Later was created by a dog mom who hated leaving her pups home alone.
Every message you send goes directly to a real human who cares about your dog.
And yes — we genuinely celebrate repeat customers’ dogs by name in the office 🐾